Unit 110
Unit 201
Carry out your responsibilities at work
Unit 202
Work within your business environment
Unit 203
Maintain Customer Relations
Unit 204
Manage Diary System
Unit 205
Organise business travel and accommodation
Unit 206
Deal with visitors
Unit 207
Process customer financial
transactions
Unit 208
Operate credit control procedures
Unit 209
Store, retrieve and archive
information
Unit 210
Research and report information
Unit 211
Organise and support meetings
Unit 212
Use IT systems Level 2
Unit 213
Use IT to exchange information
Unit 214
Word processing software
Unit 215
Spreadsheet software
Unit 216
Database software
Unit 217
Presentation software
Unit 218
Specialist or bespoke software
Unit 219
Use a telephone system
Unit 220
Operate office equipment
Unit 221
Prepare text from notes
Unit 222
Prepare text from shorthand
Unit 224
Produce documents
Unit 225
Work effectively with other people
Business and Admin L2 Recording Documents
Here is a zipped folder containing all the recording documents needed for Business Admin Units at level 2.
